Refund Policy

Refund terms for specific services will be explicitly detailed in the Proposal provided to users. In general, refunds will be considered solely for unattended sessions. The company prioritizes customer satisfaction and will assess refund requests on a case-by-case basis, ensuring fairness and transparency in the resolution process. Users are encouraged to review the specific refund terms mentioned in their Proposal for a clear understanding of the applicable conditions.

Refunds for our Yuni WeTreat Services are subject to various factors, including the refund policies of the venue, catering services, event organizers, and other related entities involved in the event. The company will align its refund process with the policies set forth by these entities, considering factors such as accommodation arrangements, catering commitments, and event logistics. Users participating in WeTreat services are advised to familiarize themselves with the specific refund terms outlined by each involved party, ensuring a comprehensive understanding of the applicable conditions governing refunds for WeTreat-related services.

The refund will be credited in 10 – 15 working days when the refund is approved.